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Free Delivery
On every order, with no minimum spend.
30-Day Returns
Changed your mind? Returns are simple and hassle-free.
Secure Checkout
Your payment details are encrypted and protected.
Friendly Support
Got a question? We reply within 24 hours.
Made for Calm Living:
Shop by Material
Glass, wood, stone, linen and crystal. Find the light that suits your home.
Shop by Style
Japandi, retro, minimal, colourful or statement. Find the look that suits your home.
The Finishing Touch for Every Room
A rug brings warmth, texture and calm to your space. Discover soft, washable designs in timeless neutrals and modern patterns, easy to care for and made to last.
Welcome Home in a Warm Glow
From modern wall lights to solar garden lights, light up your entrance, patio and garden with soft, water-resistant lighting made for evenings outside.
Need Help? Our Team Is Here for You.
Got a question about one of our products, an order in progress, or just need a bit of advice for your little one? Our customer support team is happy to help, Monday to Friday, 9:00 AM – 6:00 PM (MT), with replies within 24 hours. Email us at support@deloby.com .
Frequently Asked Questions
Everything you need to know before you order.
Is this product safe to use?
Yes! All our items are made with non-toxic materials and tested for durability to ensure they're gentle yet long-lasting.
What is your return policy?
You have 30 days from the date you receive your order to request a return or exchange. Items must be unused, unwashed, and in their original condition.
How long does it take to process my order?
All orders are processed within 1 to 3 business days after payment confirmation.
How long will it take for my order to arrive?
Delivery across the UK typically takes between 5 and 8 business days, depending on your location.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking link by email. You can also check your order status anytime on our Track Your Order page.
When will I receive my refund?
Once your return is received and approved, your refund will be processed within 7 business days.
How can I contact customer support?
Email us at support@melven.co.uk or call +44 7473 952777. Our team is available Monday to Friday, 09:00–18:00 (GMT), and we aim to reply within 24 hours.
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