The Finishing Touch for Every Room
A rug brings warmth, texture and calm to your space. Discover soft, washable designs in timeless neutrals and modern patterns, easy to care for and made to last.
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Free Delivery
On every order, with no minimum spend.
30-Day Returns
Changed your mind? Returns are simple and hassle-free.
Secure Checkout
Your payment details are encrypted and protected.
Friendly Support
Got a question? We reply within 24 hours.
Made for Calm Living:
Welcome Home in a Warm Glow
From modern wall lights to solar garden lights, light up your entrance, patio and garden with soft, water-resistant lighting made for evenings outside.
Need Help? Our Team Is Here for You.
Got a question about one of our products, an order in progress, or just need a bit of advice for your little one? Our customer support team is happy to help, Monday to Friday, 9:00 AM – 6:00 PM (MT), with replies within 24 hours. Email us at support@deloby.com .
Frequently Asked Questions
Everything you need to know before you order.
Is this product safe to use?
Yes! All our items are made with non-toxic materials and tested for durability to ensure they're gentle yet long-lasting.
What is your return policy?
You have 30 days from the date you receive your order to request a return or exchange. Items must be unused, unwashed, and in their original condition.
How long does it take to process my order?
All orders are processed within 1 to 3 business days after payment confirmation.
How long will it take for my order to arrive?
Delivery across the UK typically takes between 5 and 8 business days, depending on your location.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking link by email. You can also check your order status anytime on our Track Your Order page.
When will I receive my refund?
Once your return is received and approved, your refund will be processed within 7 business days.
How can I contact customer support?
Email us at support@melven.co.uk or call +44 7473 952777. Our team is available Monday to Friday, 09:00–18:00 (GMT), and we aim to reply within 24 hours.
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